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Privacy Policy

Welcome to [Pet Dog Home] (Website: https://www.petdoghome.com). We highly value your privacy protection. This Privacy Policy is designed to explain how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information. Please read this policy carefully before using our website services. By using our website services, you acknowledge that you have fully understood and agreed to all the contents of this policy.

1. Types of Information We Collect

1.1 Registration Information

When you register for an account on our website, we collect the personal information you provide, including but not limited to your name, phone number, and email address. This information is used to create and manage your account so you can use our website services normally.

1.2 Usage Information

1.3 Device Information

To ensure normal service operation and improve service quality, we may collect information about the device you use, including device model, operating system version, unique device identifier, IP address, browser type, etc.

1.4 Payment Information

When you make payments for subscription services, we collect your payment-related information through third-party payment platforms, such as payment account information and transaction records. However, we do not store sensitive payment information such as your complete bank card number. Such information is protected by third-party payment platforms according to their privacy policies.

2. How We Use Information

2.1 Providing Services

The information we collect will be used to provide you with the pet dog identification, encyclopedia, breeding guidance, health-related services you request, ensuring smooth service delivery.

2.2 Service Optimization and Improvement

Based on your usage information and feedback, we analyze and optimize our website's functions, content, and services to improve user experience and develop services that better meet user needs.

2.3 Account Management and Security

Using your registration information and device information, we manage your account, ensure account security, and prevent risks such as account theft.

2.4 Communication and Notifications

Through the contact information you provide, such as email and phone number, we send you service-related notifications, such as service updates, subscription expiration reminders, and important announcements.

2.5 Legal Requirements

We may use your personal information when required by laws and regulations or when requested by relevant authorities.

3. Information Storage and Protection

3.1 Storage Period

We store your personal information within the scope necessary to achieve the purposes described in this policy. When your personal information is no longer necessary for providing services, or after you delete your account, we will delete or anonymize your personal information according to laws and regulations.

3.2 Storage Location

Your personal information will be stored on servers located within the territory of the People's Republic of China. If business needs require information to be transmitted overseas, we will do so according to relevant laws and regulations and take appropriate security measures.

3.3 Protection Measures

We use various security technologies and measures to protect your personal information, preventing information leakage, tampering, and loss. These include but are not limited to data encryption, access control, and security auditing. We also provide privacy protection training to our employees to ensure they comply with relevant regulations.

4. Information Sharing and Disclosure

4.1 No Sale of Personal Information

We commit not to sell your personal information to any third party.

4.2 Circumstances for Sharing

We may share your personal information in the following circumstances:

5. User Rights

5.1 Access and Query

You have the right to access your personal information on our website, such as registration information and usage records. You can query this information by logging into your account in the "Personal Center" and other relevant sections.

5.2 Correction and Supplement

If you find errors or incompleteness in your personal information, you have the right to request us to correct or supplement it. You can contact us through customer service channels to make such requests.

5.3 Deletion

In accordance with laws and regulations and this policy, you have the right to request us to delete your personal information. If you delete your account, we will delete or process your information according to regulations.

5.4 Withdrawal of Consent

You can withdraw your consent for us to collect and use your personal information by stopping the use of our website services or closing relevant permissions. However, this may result in your inability to use some services normally.

6. Third-Party Services

Our website may contain links to third-party websites or services. These third-party websites or services have their own privacy policies, and we do not assume any responsibility for third-party privacy policies. We recommend that you carefully read the privacy policies of third parties before accessing their websites or using their services.

7. Policy Updates

We reserve the right to modify and update this Privacy Policy based on changes in laws and regulations and business development. Modified policies will be published on our website and will be binding on you after publication. If you have objections to the updated policy, you may stop using our website services.

8. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy, you can contact us through the following methods:

We will respond to your feedback within 3 working days of receipt.